http://www.bjs.com
1 Mercer Rd.
Natick, MA 01760
(508) 651-7400
1-800-257-2582
Fax: (508) 651-6114
How to get through to a person.
Wait on the line for English, then press “0#” at the prompt.
Overview
BJ’s Wholesale Club is a company that issues memberships to consumers and sells excess bulk items. Merchandise BJ’s specializes includes food, appliances, electronics, health and beauty items, toys, baby products and more. Common complaints with BJ’s Wholesale club include problems with products and services and issues with advertising and sales. If you have a complaint to make against BJ’s Wholesale Club you can call, email or fax the company or use the company’s Twitter.
Customer service resources
BJ’s email form
BJ’s recall page
Primary contact
Christina M. Neppl
Executive Vice President of Merchandising & Logistics
cneppl@bjs.com
(508) 651-7400
Secondary contact
Lon F. Povich
Executive Vice President, General Counsel and Secretary
lpovich@bjs.com
(508) 651-7400
Chief executive(*)
Laura J. Sen
President and CEO
lsen@bjs.com
(508) 651-7400
What others have to say about BJ’s Wholesale Club:
BJS Wholesale Club Settles FTC Charges
BJ’s Club
FTC Issues ‘Bamboo’ Ad Warning
This information has been collected from publicly-available resources
and is believed to be accurate at the time of the last update. If any
of this information is inaccurate, please e-mail me.
* Executives should only be contacted when your letter or email
has not been acknowledged within six to eight weeks.
